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Online and Mobile Tools

Published Nov 05, 24
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Cadillac recognizes the importance of car care and makes it easy for owners to access maintenance details. From digital resources to dealership interactions, Cadillac employs a variety of methods to ensure customers are well-informed about their vehicle’s needs.

The MyCadillac app acts as a centralized digital platform where Cadillac owners can access service and maintenance information. This application provides tailored alerts about scheduled maintenance, safety issues, and service needs based on the car type and distance covered. In addition, the app allows scheduling of maintenance bookings with local Cadillac dealerships, check special deals, and track vehicle status.



The Cadillac Owner Center, accessible through Cadillac's official website, works alongside the app by offering detailed information such as PDF guides, service calendars, and coverage information. It allows owners to keep track of their vehicle’s service history and provides information on approved service centers.

Dealership Communication

Cadillac's service center chain plays a key role in sharing service information to drivers. During visits, the technicians go over recommended maintenance tasks and address potential issues with the customer. They provide a detailed breakdown of what the procedure includes, the time needed, and the expenses. Service centers also ensure that maintenance logs are updated digitally, allowing for owners to see all past maintenance of their vehicle.

In-Vehicle Technology



Contemporary Cadillac vehicles are equipped with advanced onboard systems that provide maintenance notifications and alerts right on the vehicle's dashboard. These reminders are based on the vehicle’s usage and driving habits, making certain that users are notified when it’s time for services such as fluid checks, tire inspections, or fluid checks. The vehicle dashboard offers a detailed description of each notice, explaining the task and why it is important for the vehicle’s longevity and performance.

Printed Guides and Manuals

For owners who prefer traditional resources, Cadillac offers printed owner’s manuals that include a full service calendar, information on proper vehicle care, and recommended fluids. These manuals detail tire maintenance, fluid specifications, and routine maintenance, providing users with a comprehensive guide to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's online platform hosts a range of educational videos and maintenance tutorials that cover basic services, such as monitoring fluids, changing a tire, or interpreting alerts. These resources empower Cadillac owners to be proactive about their vehicle's care while understanding the significance of following a recommended maintenance schedule.